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Technical Customer Support Representative

3.00 to 7.00 Years   Chandigarh   10 Apr, 2024
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    JOB DETAILS: Location: Faridabad Shift: US Shift (Night shift) Salary: Hike Working Days: 5 days Working Hours: 7:00 PM- 5:00 AM Process: Inbound ProcessRoles & Responsibilities:Resolving customer issues and complaints in a timely and professional mannerProviding customers with helpful information regarding products and servicesEnsuring customer satisfaction through effective problem-solvingGenerating reports and analyzing customer feedbackQualifications:Requirements & Skills:3 years of customer service experience.Excellent communication and problem-solving skills.Knowledge of customer service software, databases, and tools.Ability to work independently and as part of a team.Ability to multitask and prioritize tasks.Strong organizational and time management skills.Bachelors degree or equivalent experience preferred.Benefits:Food providedPaid sick timeAccomodation provided,

Keyskills :
Time managementExcellent communicationProblemsolvingKnowledge of customer service softwareAbility to work independentlyAbility to work as part of a teamMultitaskingPrioritization

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