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Job Location | Chandigarh |
Education | Not Mentioned |
Salary | Rs 3.0 - 6 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | Front Office / Guest Relations |
EmploymentType | Full-time |
Apply Now DescriptionAbout usHoliday Inn Chandigarh Zirakpur, the newest hotel in the Zirakpur city featuring 131 fresh and contemporary rooms. The hotel is strategically located on Chandigarh-Ambala highway connecting Chandigarh city to all famous landmarks on Northern belt. The hotel also offers 22000 sq ft of banquet venue which is ideal for hosting large weddings to social, corporate parties or meetings and exhibitions.Your day to day-Sell the hotel products and services using up-selling and suggestive selling techniques -Prepare and execute action plans which increase reservation sales and associated business-Maintain knowledge of special rates/ offers/ promotions-Monitor reservation levels and inform Managers of current and future occupancy rates-Answer any guests enquires practically and simply in adherence to brand standards.What we need from youTo supervise the operations of the Reservations Department during shift by assisting to co-ordinate.What we offerEach IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job,
Keyskills :
sellingidealfirst impressionsoccupancyreservationbody languagehotelsalesinformupsellingbrandtrustadherenceoperationsreservationsvenuefacial expressionsoffershospitality