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Customer Relationship Manager

2.00 to 7.00 Years   Bhubaneswar   16 Sep, 2024
KINAL GLOBAL CARE PRIVATE LIMITED
Job LocationBhubaneswar
EducationNot Mentioned
SalaryRs 12 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaCustomer Service (International)General / Operations Management
EmploymentTypeFull-time

Job Description

    Leadership and Team Management
    • Work closely with corporate, city resources and internal stakeholders to develop and execute effective operations strategy.
    • Leads the campus team to develop strong sales training and operational processes for food hall and other amenities and services introduced by Converge.
    • Create a culture of continuous learning that brings operational efficiencies and incremental revenue.
    • Develop KPIs and Metrics to drive revenue, productivity, process improvement and service levels.
    • Driving brand partnerships and alliances for enhanced client experience and incremental revenue.
    • Develops initiatives which impact people, process, productivity, and service levels.
    Safety, Environment and Compliance
    • Ensure all Fire, Health Safety, Environment compliances.
    • Social Responsibility and Sustainability.
    • Ensuring compliance with all legal requirements in connection with operations.
    • Ensure all Compliances, Internal External Audit controls.
    • Guiding and supervising maintenance of the facilities.

Keyskills :
financial statementscustomer relationship managementcontinuous improvementsales operationsprocess improvementvalue stream mappingoperational excellencefixed assetsteam management

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