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| Job Location | Bhopal |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job DescriptionNowExperience:1 - 2 yearsJob Location: MP Nagar , BhopalResponsibilities : Troubleshoots & develop technical solutionsTake ownership of customer issues reported and see problems through to resolutionResearch , diagnose , troubleshoot and identify solutions to resolve customer issuesFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsProvide prompt and accurate feedback to customersEnsure proper recording and closure of all issuesPrepare accurate and timely reportsDocument knowledge in the form of knowledge base tech notes and articlesRequirementsBE / B.Tech / BCA / MCA Proven working experience in enterprise technical support. IT support or as a technical engineerBasic knowledge of all programming languages Java , php , C , C++ , sql & should also know software testing.Strong problem - solving skillsExcellent client - facing skillsExcellent written and verbal communication skillsCompensation Offered: Upto 15 , 000 / - No of Positions: 1Job Location :BhopalEligibility:BE / B.Tech / BCA / MCASubmit your Resume to: hrtbitechnologies,
Keyskills :
troubleshooting lan operatingsystems knowledgebase verbalcommunication programminglanguages it php sql java basic prompt resume closure etw king technicalsupp itsupp kingexperience