VP - Financial Market Operations

Job Description

RESPONSIBILITIES:Strategy:

• Build a strategic mindset to lead or be part of strategic projects.
• Continuously look for improvements across the lifecycle from risk, client service and efficiency perspective

Business:

• Build a strong understanding of Business Functions / Industry trends & platforms

Processes:

• Plan and implement strategies that will fulfil the mission and the goals of the department efficiently and effectively
• Establish and maintain relevant controls to monitor the seamless operation of the department
• Ability to serve as a knowledgeable resource to the organizations management team that provides leadership and direction
• To ensure a smooth, timely, accurate and effective transaction processing for Financial Market Operations
• Ensure involvement of self and team in project and process enhancements
• Identify areas of improvement in the process, initiate dialogues with the relevant stake holders for implementation of the change post agreement with Unit head
• Maintain healthy relationship with all the stakeholders
• Upholding the Values of the Group and Company at all times
• Understand and manage the day to day operations for the various product businesses
• Delegate workload across the desk efficiently to yield maximum staff capacity
• Adhere Zero Tolerance policy
• Ability to identify, mitigate and eliminate risks in processes
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives
• Excellent interpersonal skills and a collaborative management style
• Ability to challenge and debate issues of importance to the organization
• Encourage clear and open communication channels within the Team
• Management of production workflow ensuring all transactions are issued within the Service Level Agreement (SLA)
• Assist in production of various reports to be presented to Senior Managements
• Cascade and support management s visions to the team members

Risk Management:

• Ensure periodic submission of Key Performance & Risk based metrics which enable internal clients (Business, Product & Country Heads) to demonstrate effective governance and oversight on outsourced processes
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
• Audit readiness all times. Zero tolerance on repeat audit findings
• Reduced Operational losses (count & value) and External errors
• Focus on Near misses and improve on Root cause analysis

Governance:

• Developing, implementing and ensuring adherence to the Supervisory oversight by Country heads. Contribute in SRM meetings coordinated by Country management on service performance as defined in the Service Level Agreements
• Embed the Group s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Adequate governance and control procedures to be in right place
• Ensure timeliness of responses across clients, internal and external stakeholders, audits or compliance teams
• Build a strong metrics giving the risk and client service level issues

Key Stakeholders:

• Dealing room, Middle Office, Risk, Global Reconciliation Unit, Other operation teams, In country teams

Other Responsibilities:

• Contribute to embed Here for good and Group s brand and values in the unit.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

QUALIFICATIONS:Experience:

• >12 years relevant experience in any Banking operations
• Prior people manager experience. Should have handled a medium size team

Education:

• Under graduation / Post Graduation with good scores / GPA and /or Professional qualifications (MBA / CA / ICWA)

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Keyskills :
code of conductrisk management frameworkit supportroot causelegal worknew projectsmusic makingmiddle officeservice levelprocess designsupport groupsrisk managementoperational risk