Voice and Chatbot Developer

Job Description

Work with Oracles world class technology to develop, implement, and support Oracles global infrastructure.As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems.Voice bot and Chat bot DeveloperWe are looking for a highly skilled technical team member, and forward thinker who is passionate about developing innovative breakthrough technologies, a motivated self-starter who loves to solve challenging problems and feels comfortable working in a fast paced environmentResponsibilitiesProvide leadership and expertise in the development of voice and chat bot and other conversational interfaces, frequently operating at the leading edge of AI and machine learning technology.As a member of the Voice and Chatbot development team, you will perform professional software development tasks associated with the design, develop, troubleshoot and debug software programs for cloud-based intelligent applicationsYou will be focusing on AI and Machine learning, you will have the opportunity to work across multiple projects and share your knowledge and insights and be part of cutting-edge technology innovations.Desired ExperienceStrong experience in developing both Q&A BOT and NLP based BOT s. Develop Intents, Intent Training with ML Algorithms , Developing Dialog/conversational Flows, Integrate BOT with voice and chat Channels, BOT Integration with CRM and other backend systems, BOT Integration with Contact Center Platform for Agent Handoff, BOT Analytics, BOT Initiated Conversations etc.Strong interest in voice user interface (VUI) development and other conversational interfaces.Experience in Speech Recognition based application using Nuance is a plus.Experience with phonology, morphology, syntax, semantics and pragmatics when use NLP in conversational bot design and handling Ambiguities.Exceptional and demonstrable problem solving, critical thinking, and communication skillsAs a member of the development team, you will develop and apply software design/usability processes in the investigation of technical problems. Analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interactionQualificationsBS or MS degree, Strong mathematical/statistical background8+ years of experience as a Software Developer in a technology companyStrong Experience in developing BOT s using Oracle Digital Assistant (ODA) or Google DialogFlow or Amazon Lex.Strong programming skills with Python, Java and ability to productize your workExperience with JavaScript, NodeJS, SQL, HTML, CSS, restful API s and Oracle cloud platformFluency in English and a good communicator both orally and in writing.Open to thinking out of the box, innovative, and can work with new and different artificial intelligence/intelligent computing paradigms.Expert on or have experience with AI, machine learning, NLP, Speech Recognition. Be familiar with machine learning algorithmKnowledgeable about chat bot and search engines, databases, and other data systems.Experience working with Genesys Contact Center, Intelligent Automation, Kate Bot, Bot GatewayBe familiar with Agile/Scrum or SAFe methodologyDuties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise.,

Keyskills :
achine learning critical thinking system implementation speech recognition software development problem solving search engines