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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
[1] processing a diverse set of unstructured data (scanned images, PDFs, word/excel documents, emails, websites, etc.), [2] running extensible functions with a server-less framework, [3] machine learning (natural language processing, image processing, classification, clustering, etc.), and [4] data science.Our customers include large enterprises with huge operational costs in a variety of domains, such as financial services (e.g. banks, insurance), healthcare, logistics/supply chain.As a non-profit initiative, Instabase provides a hosted IPython-style notebook for education, which is widely used by universities (Stanford, MIT, Columbia, University of Chicago, etc.), for teaching classes. The Stanford Dean of Engineering Jennifer Widom used Instabase as the platform for her 2016-17 Instructional Odyssey, a year-long sabbatical in which she traveled the world offering free short courses in data and design.Description:As a Support Engineer at Instabase, you will be part of a small and passionate team devoted to solving challenging infrastructure and product issues for Instabase customers. In any given day you may find yourself debugging a Kubernetes issue on customer infrastructure, helping a customer with custom written Python, and making updates to our documentation.You should be comfortable grepping through log files, using standard Unix troubleshooting tools, and diving in to code. While previous support experience is not required, a customer focused attitude, genuine curiosity about technology, and ability to prioritize effectively is needed. You should enjoy a new challenge and the thrill of solving a complex problem with your coworkers.Skills:Outstanding communication and customer relationship skillsPrevious experience with:Troubleshooting Unix environments and log analysisWorking on distributed systems in a production settingDocker, Kubernetes, or OpenshiftMajor cloud providers such as Amazon Web Services and Microsoft AzureReading and writing Python, Ruby, or other scripting languages,
Keyskills :
customer focusweb services image processingmachine learning troubleshootingaccess control operating systemsswitches