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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Network / System AdministrationGeneral / Other Software |
EmploymentType | Full-time |
Support Engineer Surgical CAPD will be responsible for providing excellent customer service, problem diagnosis and creative resolution for issues related to Nuance products and their supporting technologies/infrastructure. Actively contribute to ongoing process improvement. This position has daily contact with help desk staff, customers, peers, and/or internal/external customer base.
Principal duties and responsibilities:
Knowledge, skills and qualifications
Education: Bachelors degree
Years of Experience: 2 + years of relevant experience in technical product support, HL7 interface development / integration / support.
Required Skills:
Sumo experience preferred
Knowledge of Jira Software
Knowledge of Kanban Dev Ops methodologies
Keyskills :
troubleshootingnetworking lanoperating systems switcheshospital information systems it operationsknowledge base