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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Engineering Design / Construction |
| EmploymentType | Full-time |
DescriptionWorking knowledge of 4G and 5G Radio Access Network, including detailed understanding of 4G and 5G call flows to include WiFi calling, E911, Mobile Edge Computing (MEC), IOT products CAT M/NBIOT, NGFW, CRAN, oRAN/XRAN, Automation network topologies, application specific support tools, and configuration management. The preferred candidate will have experience with Ericsson, Samsung and Commscope products. Working level knowledge of Ethernet and TCP/IP protocol. Ability to participate in testing, both to discover root cause for field issues and as part of new certification efforts. Experience in Wireless LTE/5G end to end network support. Proficient with architecture and design principles of the network (all layers); network management, EMS; Security-specific design principles; Transaction processing fundamentals. Able to collaborate with other groups to resolve difficult technical problems and employ mitigation strategies. Frequent interactions and presentations to discuss technical MOPs and/or outage event root cause analysis reports. The ability to work autonomously with little to no supervision is highly desired. Excellent interpersonal and collaborative skills, including interaction under difficult situations with both technical staff and upper management (for reporting / outage status update / root cause analysis read-out, and risk assessment review purposes). Creating, updating, and testing of MOPs and templates for new network element implementation and software/hardware upgrade planning.QualificationsProvides technical troubleshooting and skills required to recover from the complex network problems in real time, participating and at times directing the activities of technical resources from Tier-2, Labs, and the vendors to restore service. Responsible for the investigation and management of all follow-up activities needed to determine root cause, attempt problem recreation in the lab, identify workarounds, delivery and certification of vendor fixes or design changes, and plan for the implementation within the network. Develop scripts to pro-actively identify known defect signatures and define the least intrusive recovery processes. Develop scripts to extract forensic data from network elements and analyze to identify patterns of unexpected behavior. Responsible for the reliability of the end-to-end network and the quality of the delivered service, tracking and analyzing outage patterns leading to identification of chronic issues. AT&Ts SME to customers. Responsible for all equipment and software vendor management relationships, insuring objectives are being met. Responsible for the final phase of planning and preparation for the insertion of new technology and changes into the network. Development and testing of the detailed methods and procedures for introduction of new technology and the handoff to Tier-2 Network Operations and Project Management org for field implementation. Develop troubleshooting guides and deliver knowledge transfer on new designs and technology. Gather and analyze relevant network element field data to validate the expected improvements and features of the field changes. Manage the risk of new technology introduction. Education: Bachelor Degree in Engineering, Computer Science or Math preferred or related job experience. 8+ years relevant experience,
Keyskills :
root cause analysisnetwork management network topologiesknowledge transfer difficult situationstransaction processing