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Sr. Administrator-Tool Systems

3.00 to 5.00 Years   Bangalore   09 Apr, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

OS Administrationa. Identify errors and isolate the issue (to specific failed unit / service)b. Perform start up and shut down services by following SOPc. Isolate issues related user accountd. perform log analysisHardware & Networkinga. Check NW performance by logging into task manager / command lineb. Check NIC teaming / pairing statusc. capture network tracesMessaging Application - Servera. Install patchesb. Troubleshoot issues such as mailflow, NDR, trackingc. Use executables to generate reportsOffice 365a. Manage users accountb. Convert NSF to PST as per SOPc. Check Office 365 service healthd. Create incident tickets with Microsofte. Check quarantined emailsf. Validate the severity, in discussion with seniorsBackup & RecoveryTroubleshoot if the backup / restore of application database fails under supervision / guidanceEndpoint SecurityBasic troubleshooting, issues caused due to endpoint secutity Technical Skillsa. OS Administration (F)b. Hardware & Networks (F)c. Messaging Application - Server (F)d. Messaging Application - Client (F)e. Skype for Business (A)f. Office 365 (A)g. Backup & recovery (F)h. Active Directory User Administration and Management (A)i. Endpoint Security (F)j. Mobility Servers (F)k. Collaboration Tools (A)Behavioural Skillsa. Email Communication, Presentation, Public Speaking (F)b. Strategic Thinking, Transactions Processing, Planning (A)c. Analytical Thinking, Scientific Temperament (A)d. Interpersonal Skills (F), Nurturing Relationships (A)e. Customer Service Orientation, Business Appreciation (F),

Keyskills :
office 365strategic thinkingactive directorycustomer serviceendpoint securitypublic speakingcollaboration toolsuser administrationcustomer service orientation

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