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Specialist, IT Technical Analyst

3.00 to 5.00 Years   Bangalore   08 Feb, 2020
Dell
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

  • We are looking for an IT Specialist to work in our organisation who will be responsible for managing the day today IT support. In this position, the successful applicant will be responsible for maintaining the integrity of all computer workstations and associated software within the office building.
  • The IT Specialist will also be the main point of contact for employee who are experiencing computer issues.
  • This is an excellent opportunity for the right individual to join an established organization that has experienced significant growth.
Essential Requirements
  • Good understanding of call Tracking systems and ability to log/update/close tickets, prioritize issues and balance workloads bringing customer problems to full resolution.
  • Identify incorrect process flows within the tracking system and influence change as Serve as a front line interface to users.
  • Possess full understanding of installing, troubleshooting, configuring, and repairing Windows client/server.
  • Recommend hardware and software solutions to the customer and the business unit.
  • Able to diagnose problems and fully support (install, troubleshoot, configure and repair) a variety of internal and third party applications for client workstations and servers in both the desktop and lab environments.
  • Assist in testing applications, serve Implement and install wide-scale data communication.
  • Networks (wired and wireless) for internal company needs.
  • Good understanding of networking and telecom
  • Implement and install Video/Voice/Telecom systems, voice messaging system and deploy new phone voice mail extensions.
,

Keyskills :
sqljava troubleshootingenvironment sql servereuropean works councils third party applicationsequal employment opportunity

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