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Server Hardware Infrastructure Support Engineer

3.00 to 5.00 Years   Bangalore   29 Apr, 2021
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

  • Good knowledge & Understanding of a physical IT infrastructure (Servers, Networking, Storage).
  • Good knowledge of Linux, Windows, ESX & AIX operating systems with the ability to carry out root cause analysis for Server down and Hardware failure issues.
  • Monitor infrastructure using monitoring tools like Netcool, Tivoli and Nagios or any open source tool and have good knowledge about monitoring tool architecture.
  • Manage production support issues from start to finish. Including; troubleshooting, providing short and long term solutions and root cause analysis.
  • Work closely with related infrastructure organization, technology teams and production management team to resolver critical issues on priority.
  • Strong knowledge of Dev Ops, UNIX shell, Perl, Python, or similar scripting languages.
  • General knowledge & Understanding technical skills in Linux, Windows, ESX & AIX operating systems - Experience in server hardware (HP , DELL, Lenovo, Cisco, IBM and Netapp & EMC Storages Data Domains).
  • Advanced hardware knowledge on physical DELL Power Edge servers 640/740/730 XD models with all troubleshooting Hardware level.
  • Advanced hardware knowledge on HP servers C7000 Enclosures HP ProLiant BL460c Gen 8, BL660c Gen 8, DL360 G7, DL360p Gen8 DL 560 and DL580 Gen 8 (Gen 8, Gen 9 and Gen 10 Models).
  • Advanced hardware knowledge on Cisco UCS server 5108 chassis B200 M2/M3/M4 blade and C220/240 Rack mount servers.
  • Maintained proper documentation of all the activities carried out during the project/incident.
  • Good Understanding of Service Now Tool and HP Service Manager, incident & Change Management ITIL Process.
  • Advanced knowledge of overall infrastructure technical knowledge & troubleshooting methodologies.
  • Implementing, measuring, and improving all processes, procedures, and activities required to ensure maximum availability, utility, flexibility, and responsiveness of the production environment.
  • Will be responsible for training team members and driving key projects.
  • Will be responsible for prioritizing tasks, projects, managing SLA s, client relationships.
  • Will be part of vendor engagement model.
  • Should have very good understanding of security best practices for multi-tiered operating systems.
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Keyskills :
networkingsystem administrationlinuxstoragebasichp service managerroot cause analysiscisco ucshp serversroot causeopen sourcehp prolianttechnical skillsmonitoring tools

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