Security Consulting Engineer

Job Description

Cisco s Customer Experience (CX) Security Product Management team designs, builds, and enables security services that enable the full value of Cisco s innovative security architecture. Our content development team is responsible for crafting world-class content that enables our customers success by:Working closely with cross-functional team members to build graphics, copy, and videos using your content.Following content creation guidelines.Meeting or exceeding deadlines.Our team enables the success of Cisco s Network Security products, services, and solutions by:Executing the plan for customer success consistent with the broader business strategy of the Customer Success portfolio.Providing compelling technical collateral by synthesizing complex concepts into customer, field, and channel-centric materials.Who You ll Work WithOur content development team will build deep relationships with our product development, product management, central digital, and platform development teams. The role will require proficiency in delivering results by collaborating in a matrixed interpersonal hierarchy while working in one of Ciscos fastest-growing teams.Who You AreYou are top-tier, expert technical writer and editor with experience collaborating with SMEs. This role typically requires a BA/BS (or equivalent) and 5-10 years of related experience. Willingness to travel up to 10% to support development sprints and workshops.Please submit a writing/editing sample(s) with your resume demonstrating the proficiencies listed below and complete an editing test (will be emailed) before the interview.Writing ExperienceProficiency in writing and editing American English documentation.Excellent formatting skills using tools like Microsoft PowerPoint themes, Microsoft Word styles and custom fields, and Adobe InDesign. Excellent written, oral, interpersonal communication/presentation skills.Working experience in marketing and/or technical writing of software documentation.Ability to identify the moderately complex information needs of a target audience and prioritize and develop a documentation plan that addresses those needs including template creation.Produce and contribute to high-quality documentation while paying attention to detail.Quickly grasp complex technical concepts and make them easily understandable in text and pictures.Basic familiarity with ISO 9k and/or ISO 27k regarding documentation.Ability to assess unclear situations, anticipate whats missing to complete the bigger picture, as well as identify patterns & differences between various forms of documentation. Ability to resolve issues quickly and efficiently.Superb communication, leadership, and design skills, coupled with sound judgment. Ability to navigate within functional teams and across the organization, handle a high level of ambiguity, multiple large and complex projects at a fast pace. Highly organized with excellent follow-through. Ability to think broad and implement tactically.Experience working in a continuous deployment and Agile environment where content needs to be updated regularly and rapidly.Ability to build relationships with peers and higher-level management across Cisco and CX. Ability to work multi-functionally.Works independently with only minimal supervision required and can participate in multi-functional teams to complete projects and important initiatives using judgment, experience and leadership skills. You are comfortable with change and dealing with business ambiguity.Upbeat, passion to learn and wants to have fun while driving one of the largest transformations at Cisco!Technical ExperienceCCNA-level expertise on Cisco Security portfolio (e.g., NGFW, ISE, Stealthwatch, Umbrella/SIG, AMP for Endpoints, WSA ESA, CES, AMP for Networks, AnyConnect, Cloud Lock, Threat Grid, VPN, Zero Trust)Detailed understanding of security technologies, with emphasis on security design, implementation, and adoption helpfulWe Are Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here s how we do it.We embrace digital, and help our customers implement change in their digital businesses. Some may think we re old (30 years strong!) and only about hardware, but we re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you can t put us in a box!But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.So, you have colorful hair Don t care. Tattoos Show off your ink. Like polka dots That s cool.,

Keyskills :
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