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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
JOB DESCRIPTION RoleSales EngineerDepartmentInternal DesignationArea Sales Manager ,SouthDivisionEnergyGeneral Job Description Purpose of the Job Total customer ownership.Key Working Relationships InternalPurposeDivisional ManagersEscalation of complex issues/policy decisions/large sales projects closures, visits to top authorities at customer.Sales HeadFor large business volume negotiations/closure/customer commitment compliances (new sales/part sales and service aspects).Industry ManagerIndustry sales plan. For Industry specific expertise/technical advice. Share market intelligence. Trainings, seminars, events, special prices, annual price agreements with large customers.Product & Application support ManagementShare customer claims, quotes, getting technical support.Ensure a smooth & timely feedback to customer enquiries. Providing the customer feedback on our quotes and update the CRM tools.ExternalPurposeCustomersEnquiry generation. Revenue and market potential enhancement/ relationship management. Complete sales cycle.Key Authorities Routine business deals/contracts/agreements finalization as per company guidelines.Performance Dimensions and Key Responsibilities Performance DimensionsKey ResponsibilitiesStrategizing and PlanningExecuting sales strategies in alignment with the overall Alfa Laval sales strategy.Obtaining the insights about Alfa Laval product and applications range and strengthening the marketing efforts.Sales and revenue responsibilitiesSecure maximum profitable market shares within the region.Negotiating and closing the sales deals effectively while ensuring both revenue and margin performance targets.Ensuring that the expenses and account receivables are managed effectivelyObtaining trust, building network and developing long term relationships with customers, key customer accounts, distributors and potential customers within the area.Market intelligence/market research related jobsKeeping a tab on competition movements in the region in terms of products, pricing dynamics, market share, expansion plans etc and provide such insights to respective region and Industry managers from time to time.Customer Satisfaction ManagementInteracting with cross functional teams at Alfa Laval and using the expertise available in the organization to provide solutions to customer needs.Comprehensively own the customer commitments made by branch level team and rigorously support the team in meeting them consistently.Escalating grass root level issues impacting customer satisfaction and helping the Divisional and Industry heads in devising long term solutions.Competencies ( Knowledge, Skills, Experience and Behaviours Required for the Job) Qualifications/ CertificationsKnowledge, Technical Skills and Nature of ExperienceSkillsLevel(1-5)BE / B Tech (Mechanical /Chemical ) with 3-4 years of experience.3 - 4 years of experience in Sales / Distributi onApplying Technology and ExpertiseCommercial ThinkingNetworking and RelatingPlanning and OrganizingPersuading and Influencing44535,
Keyskills :
sales marketing negotiation businessdevelopment customerrelations applicationsupportmanagement sharemarket marketshare technicalskills supportmanagement applicationsupport australianequities ustomersatisfact