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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
*Manages activities of revenue team to ensure that revenue is recognized in accordance with Corporate policies and SEC standards. Manage and resolve internal customer inquiries Manages a professional staff.Responsible for ensuring timely and accurate reporting of revenue activities for Oracle Corporation. Directs staff activities to ensure accurate processing of all revenue related activities in accordance with corporate policies and Service Legal Agreements. Includes reconciliation of receivables and unearned accounts and processing of revenue impacting adjustments. Develop, manage, and implement systems to improve departmental processes and procedures. Work closely with other organizations to ensure that system enhancements and business processes are implemented. Identify, propose and initiate implementation of system enhancements and business process improvements. Develop and maintain relationships with key players internally and in local countries. Acts as a liaison with key personnel of the revenue cycle in the IeBC, Division, and local country levels to ensure business needs are met. May train employees on system and process upgrades and/or changesCoordinates the daily activities of a work group, setting priorities to ensure task completion. Provides technical/functional leadership as well as first line supervision, but does not have hire/fire authority. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of accounting practices. Strong understanding of transactional impacts. Oracle Financials and Excel knowledge is essential. AR/RA Experience. BA/BS degree preferred., *Must have Strong Accounts KnowledgeShould be able to explain End to End process in Current OrganizationShould Talk about Upstream and Downstream process and how it s inter-relatedShould have handled Special Projects and done process improvementChange and strive for BettermentShould have exposure to Quality Tools or Leans or Six SigmaTo manage day to day execution, including workload management, prioritization and utilizationPreferably from Order management process.People Management:Set Goals for your Senior Analyst and AnalystCapacity Planning and Engagement (Should clearly know Productivity, Quality and other SLAs)Differentiate between goals of Senior Analyst and Analyst Level People Management experience of minimum 2 years of handling a TeamMust have handled Performance Appraisal and should clearly know competencies on which their reportees are evaluated Identify Training needs, Recruitment and Retention measures Anticipates and prepares for change management Provides effective leadership to the operation team, ensuring team members are motivated. Identify and implement continuous process improvements and other relevant functionsCustomer Engagement:Understanding of Customer SLAsSolution Design you have used to resolve customer issuesBuild strong Customer RelationshipMandatory:Excellent Communication and Demonstrate Strong Process Knowledge and Operational excellence Open to 3 Shifts (APAC Morning, EMEA Noon and US 6 pm to 3 am shifts)
Keyskills :
strong communication skillsquality toolsrevenue cycletraining needsoperation teamtrain employeesorder managementbusiness processspecial projectschange managementoracle financialsanalytical skills