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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 2.0 - 4.0 Lakh/Yr |
Industry | Media / Dotcom / Entertainment |
Functional Area | Data Entry,Front Office / Guest Relations |
EmploymentType | Full-time |
Job SummaryWe are seeking a friendly, organized receptionist to join our growing team. In this position, you will welcome guests, make room reservations, and attend to guests needs or questions. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our company that leaves a lasting impression.Duties and ResponsibilitiesGreet guests; answer any questions or concernsProvide an outstanding guest experienceMaintain an orderly front deskOperate computer programs and multi-line phone systemsMaintain guest records and book reservationsComplete basic cashier and bookkeeping responsibilitiesContact necessary staff to solve problems when challenges arise, ensuring guest comfortRequirements and QualificationsHigh school diploma or equivalentSignificant work experience handling guest service responsibilities, preferably in a hotel/reception settingStrong working knowledge of the Microsoft Office Suite and all other relevant computer programsExcellent written and verbal communication skills;Fluent in EnglishA proactive approach to dealing with issues that may ariseHighly organized, able to multitask and prioritize and work under pressure
Keyskills :
cashieringhotelmicrosoft officemulti-line phonerecordstime managementretail salesguest servicecommunicationphone etiquetteverbal communicationdata entrypressurecommunication skillsidealreservationsbasiccustomer satisfactionmicrosoft outl