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Principal Consultant IT Digital Salesforce Architect

5.00 to 11.00 Years   Bangalore   15 Feb, 2022
Genpact India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    IT Digital Salesforce ArchitectResponsibilities
    • The IT Digital Salesforce Architect is responsible for the design, technical administration, and the creation of go-to-market solutions in the Salesforce suite of products (Marketing Cloud, Commerce Cloud, Service Cloud, etc.) supporting the design and creation of customer journeys and campaigns across all Client business units
    • Design technical architecture solutions that span multiple platforms and include integration and authentication across systems; manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale; articulate design considerations, trade-offs, benefits, and recommendations for technical architecture
    • Collaborate across GBUs, global markets, business functions, agencies and other third parties to implement new digital initiatives for first party CRM and Marketing Automation for B2C and B2B initiatives.
    • Closely collaborate with business and cross-functional IT teams to understand business requirements and recommend appropriate configurations in the Salesforce suite and execute the configuration of those requirements in the Salesforce technology.
    • Serve as an integrator between business needs and technology solutions that will leverage Salesforce
    • Collaborate with Functional teams to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc.).
    • Support documentation of application deliverables that are consistent with the methodologies and best practices
    • Understand local country / market regulations and guidelines to ensure compliance with local standards and provide alternative solutions for identified markets
    • Provide technical expertise in the integration of the Salesforce architecture with complementary digital technologies that will provide the end-to-end martech experience for our B2C and B2B customers
    • Contribute to the definition of process and procedures to provide guidance on the implementation, timelines and costs
    • Additional responsibilities as required
    Qualifications Minimum qualifications
    • Bachelors Degree in MIS, Marketing, Computer Science or a related field, or an equivalent combination of education and training
    • Strong background in Cloud Computing solutions cloud computing strategy, systems design, implementation and management
    • Experience in Salesforce configuration, administrating and consulting
    • Equivalent Salesforce certification in Salesforce Marketing Cloud required
    Preferred qualifications
    • Direct/hands-on solutioning and architecting the Salesforce suite with a focus on Marketing Cloud
    • Demonstrated knowledge and experience with marketing, commercial, analytics, and other technology platforms
    • Strong oral, written, and face-to-face communication skills, and be customer focused to understand business needs and appropriately match to innovative solutions
    • Demonstrated ability to interface effectively and collaborate with peers and management
    • Demonstrated critical thinking skills, ability to accurately analyze information and make fact-based decisions
    • Demonstrated ability to collaborate with vendors, agencies, development teams and other third parties for solution delivery including the management of contracts, SOWs, NDAs, etc.
    • Capability to keep abreast of emerging digital trends and translate into business impactful, best-in-class solutions
    • Must be willing to travel onsite for short term
    ,

Keyskills :
consultingsapproject managementdeliverysalescustomer focussystems designdigital trendscloud computingthinking skills

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