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Presales Manager

4.00 to 7.00 Years   Bangalore   19 Jan, 2021
MoEngage Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaPre-Sales
EmploymentTypeFull-time

Job Description

About MoEngageMoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site massages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Tokopedia use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!Our vision is to build the world s most trusted customer engagement platform for the mobile-first world.We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.Responsibilities

  • Understand and qualify customer goals and effectively articulate MoEngages ability to meet these goals
  • Gain and maintain a deep understanding of the customers architectural solutions/environment
  • Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into global companies
  • Assist in sales stages such as demonstrations, proof-of-concept (POCs), RFXs & business justification in a technical pre-sales capacity
  • Ensure the success of customer POCs through effective management of success criteria, planning and execution
  • Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, and Sales
  • Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams
  • Influence the improvement of presales processes and practices
  • Continuously learn and update skills and keep aware of industry trends in the integration and data management space
Requirements
  • Obsessed with solving customer problems
  • Passionate to close sales deals and enjoys the thrill of the chase
  • 4 - 7 years of experience in a sales/solutions engineering role, with a record of top performance in the B2B SAAS space for enterprise accounts
  • A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture
  • A high-level understanding of marketing automation architecture and workflows
  • Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands
  • Ability to travel 20% to 30% (when the world opens)
Bonus
  • Bachelors degree in Engineering, Computer Science, MIS or a comparable field is preferred
  • Background in product development/ management or experience with technical pre-sales roles with digital-first SaaS platforms such as marketing automation platforms, Ad networks, Analytics & Attribution platforms will be preferred
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Keyskills :
targetinsurancedata managementmarketingproduct managementsalesprivate cloudcloud computingglobal investmentbusiness developmentcomputer sciencead networks

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