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Microsoft Lync Server SW/Application Tech Support Practitioner

8.00 to 10.00 Years   Bangalore   26 Nov, 2020
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 8
  • Work Experience : 8-10 years
  • Work Location : Bengaluru
  • Must Have Skills :Microsoft Lync Server
  • Good To Have Skills :Absyss Visual BAM
  • Job Requirements :
      • Key Responsibilities : Manage different skype for business version Lync 2013/S4B 2015/2019/MS team/Office365;Design, implement and support large scale skype for business on-premise with enterprise voice environments;Design the high availability environment with disaster recovery plan:Provide day to day on-call administration support in a Microsoft Skype for business environment along with supporting assigned systems and installing applications;Manage the Deployment and implementation new services and testing of a
      • Technical Experience : Microsoft Teams Phone system, Advance voice configuration;Microsoft Skype for business On Premises,and Hybrid ;High Availability and Disaster Recovery for Skype for business;Office 365, Exchange online , Exchange Hybrid, Azure AD ;Knowledge about Enterprise Voice, Direct routing, advance voice features;Experience with Power shell commands, SQL administration;Depth knowledge about windows Networking, AD, Lync, Skype for Business;Proficient in configuration of Dial plan, routes, truck, RGS, CAP
      • Professional Attributes : Good Communication and Client facing
      • Educational Qualification : BE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduat
    • Additional Information : Microsoft Cloud Technologies;Familiarity in Data center infrastructure management;Familiarity with Network and Storage infrastructure.;SBC, Gateway , IP-PBX (prefer)
,

Keyskills :
data centerprofessional servicesoffice 365enterprise voiceinfrastructure managementtechnology operationscomputer sciencedisaster recoverydata center infrastructurecommunication skillsinformation technologyhigh availability

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