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International Customer Support

1.00 to 3.00 Years   Bangalore   12 Sep, 2024
Quess Corp (Magna Infotech)
Job LocationBangalore
EducationNot Mentioned
SalaryRs 50,000 - 3.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    • Description/Comment: The responsibility of an advisor as customer service associate will be to assist your customers end to end, for any queries around billing and package related. High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools. Start Time: 00:00
    • Hours: 12:00pm to 5:00am
    • Education:
    • Additional Job Details: Any graduate from Govt. recognized universities 1023 Diploma Holder (equivalent to Graduation) from Govt. recognized universities Good customer service skill with command on written communication skills Basic technical knowledge of Computers, peripherals like Modem, Windows operating systems, Internet connectivity, Email software, Browser software. Ability to multi-task in usage of different applications and tools Typing speed of (30 to 45 words per minute) 102 Under-graduates with minimum 6 months prior International call center experience preferred 102 Under-graduates with minimum 6 months prior any industry experience acceptable Trainer score of 4,3,3,3 Other criteria as decided by Business - defined in Silverback Hiring Criteria document Prior international call center work experience preferred Non-call center work experience would be irrelevant
    Night Shift5 days Working

Keyskills :
customer supportinternational bpointernational voice process

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