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Hiring for Salesforce Support for Education Sector for Bangalore

3.00 to 8.00 Years   Bangalore   16 Jun, 2022
HR Globe Recruitment Service
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryEducation / Training
Functional AreaSales Support / MISGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Dear Candidates,Hiring forSalesforce Support for Education Sector for BangaloreExperience 3+ yrsCTC: 40k CTC to 45k CTCMale / FemaleLook for someone who can join immediately / within 20 daysFor Salesforce, Lead squaredDescriptionSuccess Champion will primarily ensure realizing technology enabled business changes to achieve the intended business and system benefits.Key ResponsibilitiesFocus on 3 main areas of IT enabled business change (a) Stakeholder (user community) relationship management (2) Change Management and (3) Skills ManagementStakeholder ManagementProvide Level 1 support to user queries and issues and escalate to Level 2 support for unresolved issuesDrive adoption of the application through continuous assessment of the usage, dialog with the user community and surveys.Conduct periodic audits of the systems and identify potential areas for improvement and gaps in the usage of the system.Provide regular updates to the leadership teams on adoption and user issues for collective resolution of issues.Recommend and oversee realization of necessary course corrections on the usage of the system.Change ManagementAssess business impact due to introduction of new or enhanced IT applicationsPlan and execute appropriate change management interventions to effect successful transition of new or enhanced IT and sustained effective usage of the systemsParticipate in the requirements analysis and design of the systems to ensure the systems are aligned to the business direction and designed for the right user experienceSkills ManagementPlan, develop and conduct relevant learning programs related to IT applications and Evaluate learning outcomesSource and manage partners for delivery of learning programsInterested candidate kindly send your updated cv in HR Globe Recruitment service <hidden_email> or can call on hidden_mobile Sana KhanThanks and Regards Sana KhanHr Head HR Globe Recruitment servicehidden_email

Keyskills :
sales force developmentsalesforcechange management

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