hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

hire for Desktop Support Engineer

2.00 to 3.00 Years   Bangalore   19 Jul, 2023
MNR Solutions Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryEngineering / Construction
Functional AreaSite Engineering / Project Management
EmploymentTypeFull-time

Job Description

    We are looking for a dedicated support engineer in bangalore location, to ensure that our customers technical queries are resolved in a timeous and satisfactory manner. In this role, your duties will include assisting customers with application installations, resolving queries via our desktop support solutions, and escalating serious issues to the software development team.Were searching for a committed Support Engineer to provide timely and efficient solutions to our customers technical queries. This role involves helping customers with application installations, addressing queries via our desktop support solutions, and escalating critical issues to the software development team. If youre passionate about providing exceptional customer service and have a strong technical aptitude, wed love to hear from you.Roles and Responsibility
    • Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
    • Assisting customers with account setup and application installations.
    • Ensuring optimal application functionality by configuring networks.
    • Troubleshooting IT issues by asking customers targeted questions.
    • Providing customers with step-by-step guidance to resolve technical problems.
    • Following up on technical queries and providing prompt feedback.
    • Prioritizing customer queries and escalating serious technical issues to IT developers.
    • Documenting error reports and monitoring performance metrics.
    • Relaying application functionality feedback from customers to IT developers.
    • Compiling IT instruction manuals and useful IT support resources

Keyskills :
desktop supportengineering servicesdesign engineering

APPLY NOW

hire for Desktop Support Engineer Related Jobs

© 2019 Hireejobs All Rights Reserved