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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Pre-Sales |
| EmploymentType | Full-time |
Greetings from HGS !We have a requirement for Pre Sales Executives. Please find below the job description for the same.HR - Nitya -9149132996recruitment.blr13@hgsbs.com-Roles and Responsibilities:- To generate quality walk-ins across various projects.- Improving lead management processes, TATs and device policies for enabling maximum lead conversion- Understanding the various projects to be able to provide clear explanations to the customers- Manage both inbound & outbound calls- Generating higher walk-ins from all types of leads- Cross-using leads for various projects- Updating all necessary systems, trackers and customer history details for seamless management at all times- Offering the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and customer centricity.- Carrying ownership for every customer query.Key Competencies:- Ability to work under pressure - Team management abilities - Attention to Detail- Convincing skillsQualification:10+2 and GraduatesLanguages:English/Kannada/HindiExperience:1-3 years in voice processWork Location:- Bengaluru/Bangalore**6 days working ;Saturday & Sunday working mandatory with weekly off either on Monday or Tuesday.***CTC: upto 4 lacs pa and other company benefits.
Keyskills :
voice processinbound callsoutbound callingteam managementpre salessales