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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technical skills for troubleshooting on issues related to computers.,
Keyskills :
data servicesbusiness process technical skillstechnical support corporate liaisonstrategic planning behavioral trainingsustainab