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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job DescriptionThe objective of this role is to provide overall project management of various projects at hub level & across functions, responsible for delivering on- time, on- budget and achieving high levels of internal and external customer satisfaction for Bangalore HUB. Being the PMO & Ramp up manager for the HUB, the role is required to ensure ramp up of Bangalore service delivery effectively as per plan, lead key strategic programs spanning global cross- functional teams in support of strategy implementation and process optimization at hub level. Planning and managing Ramp up of Bangalore HUB Manage and own transitions as recovering organization PMO in coordination with GBS Global PMO Develop & implement hub level governance framework in close collaboration with enabling functions Understand the process at a high level and highlighting probable risks; involve Lean Six Sigma Black Belts from the beginning of the migration Co- ordination with On- site and Off- site company stake holders, HR, IT Project team on a regular basis. Work with Transition & Transformation team for implementing applicable tools to deliver high performance Lead, execute & track hub level strategic projects / initiatives to enable center set up & sustenance. Hub level projects/ program monitoring & reporting Collaborate with service delivery functions leaders on key stakeholder visit & preparing the storyline for effective presentations Take lead in solving hub level problems using Lean Six Sigma methodology and liaise with the enabling functions like HR, Finance, REFS and operational teams Identifying use cases/ requirements, implementing sustainable solutions and scaling them effectively to support Alcon operations worldwide. Forming and managing cross- functional project teams to drive key programs for internal stakeholders. Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc. Designing and developing strong relationships with senior stakeholders at hub & global Transition & Transformation team Drive site level continuous improvement projects with Hub Head & GBS Opex team. Owning specific people programs on coaching and development and team engagementMinimum requirementsMinimum: University Degree Desirable : Master s Degree preferred Excellent English both spoken and written Minimum: 8 years of relevant PMO / transitions experience Shared service organization experience PMP or equivalent trained Expert in Data Visualization Tools like Tableau Competence required in set- ting up / ramp up shared services Global stakeholder management Lean Six Sigma Green belt certification Proven track record in pro- jects management and ability to work in a matrix organization Desirable 14 Years relevant experience with transformation, process improvement & automation mindset Managing a PMO Team in Shared Service organization Competence required in setting up / ramp up shared services Finance, HR and IT etc. Lean Six Sigma Black Belt certification Understanding of the Healthcare industry,
Keyskills :
strategicplanningstrategyimplementationpresentationprobusinesscustomersatisfactionrackkeysatisfactionidentifying