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For Team Leader

2.00 to 5.00 Years   Bangalore   25 Jul, 2023
Seven Consultancy
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    SALARY: 3 to 4 Lakhs LOCATION : Bangalore, Bengaluru, Karnataka, India VACANCIES: 1 QUALIFICATION: Any graduate MALE/FEMALE: Male/Female EXPERIENCE: 2 to 5 years JOB DETAILS 1. He/She will be responsible for a team of 50-60 associates 2. Meet or exceed KRAs of all team members such as agents 3. Be directly responsible for the overall performance of team members 4. Participate innew-hire interviews 5. Conduct performance reviews and team meetings 6. Conduct monitoring and coaching sessions. 7. Coordinate with training and quality assurance to identify systemic quality-improvement opportunities. 8. Represent the team on special projects/initiatives 9. Achieve Productivity requirements and performance delivery as outlined via Operation scorecard 10. Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction 11. Demonstrated flexibility and contributions to creating a team environment 12. Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines FUNCTIONAL AREA Team Leader, BPO Team Leader, Team Leader Jobs, BPO Team Leader Jobs, Team Leader Jobs in Bangalore, Team Leader Jobs in Bengaluru, Jobs For BPO Team leader, BPO Team Leader Jobs in Bangalore, Team Lead, Team handling, Customer Support, Jobs For Team Leader, Jobs For BPO Team Leader, Jobs For BPO Team Leader in Bangalore, Jobs For Telecaller Team Leader in Bengaluru, BPO Industry Jobs, Telecaller Industry Jobs, Telecaller recruitment agency in Bangalore, Telecaller recruitment consultant in Bangalore, Telecaller recruitment agency in Bangaluru, Telecaller recruitment consultant in Bengaluru, Telecaller recruitment agency in Karnataka, Telecaller recruitment consultant in Karnataka, Telecaller recruitment agency in India, Telecaller recruitment consultant in India, hr consultancy in Bangalore, best hr consultancy in Bangalore, top hr consultancy in Bangalore, hr consultancy in India, best hr consultancy in India, top hr consultancy in India. Apply Now,

Keyskills :
salescustomer relationsslaqualityteam handlingcustomer supportquality assurancerecruitment consultingperformance improvementtrainingassurance

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