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Email Support Executive

0.00 to 4.00 Years   Bangalore   30 Jun, 2023
Dezire HR Services Hiring For Ecommerce
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Applicant,Hiring for BPO -Non Voice ProcessOne day interview process || SPOT OFFERCustomer Service Representative - Non Voice Process / Email Chat SupportWork Mode: Work from OfficeLooking out for candidates who can join Immediately,Process: - Customer Support, Nonvoice.For more informationContact HR Meena@hidden_mobile(Call or WhatsApp)Roles and responsibilities:-
    • Address customer issues and resolve them in a timely and efficient manner.
    • Maintaining a positive, empathetic, and a professional attitude toward customers at all times.
    • Communicating with customers through various channels for Eg: Email and chat process
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.
    • Respond to customer queries in a timely and accurate way, via email or chat Identify customer needs and help customers use specific features
    • Responsible for dealing with Domestic Clients Responsible for dealing with Clients Queries.
    • Handling inbound / emails / chats resolving.
    • Proficient in Understanding customer issues and should be good in excel and written English.
    • Requirements Experience as a Customer Support Specialist or similar CS role
    • Familiarity with our industry is a plus Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases
    Location: Tinfactory, BangaloreFor more informationContact HR Meena @ hidden_mobile (Call or WhatsApp)Regards,MeenaDezire HR Services

Keyskills :
customer supportcustomer relationship

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