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Email Support Executive

0.00 to 4.00 Years   Bangalore   02 May, 2023
Dezire HR Services Hiring For dhrs
Job LocationBangalore
EducationNot Mentioned
Salary< Rs 50,000 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Hi dear Applicant,Hiring for Bpo forNon Voice ProcessOne day interview process, just 4rounds of interviewCustomer Service Representative - Non Voice Process / Email Chat SupportEnsuring the requests are completed thoroughly and accurately within the appropriate time frame.Only Work From Office.Looking out for candidates who can join Immediately,One day Interview(03/05/2023)easy selection.Process :-Customer Support Non voice.For more informationContact HR Soumya@hidden_mobile(Call or Whatsapp )Roles and responsibilities :-Address customer issues and resolve them in a timely and efficient manner.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Communicating with customers through various channels for eg : Email and chat processProviding feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer support.Respond to customer queries in a timely and accurate way, via email or chat Identify customer needs and help customers use specific featuresResponsible for dealing with Domestic Clients Responsible for dealing with Clients Queries.Involved in Providing email support for quires.Handling inbound / emails / chats resolving.Proficient in Understanding customer issues and should be good in excel and written English.RequirementsExperience as a Customer Support Specialist or similar CS roleFamiliarity with our industry is a plus Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough casesLocation: BangaloreFor more informationContact HR soumya@hidden_mobile (Call or Whatsapp ).Regards,Soumya

Keyskills :
customer carecustomer service

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