CWR Profile Sharing_Business Analyst

Job Description

Requirement: 1Location: BangaloreLevel : A/SA levelYears of experience: 4+ yearsNo of Positions: 2 ContractorsSkillset Requirement :Good Business Analysis Skillset and experienceSound Knowledge of Client Onboarding Cycle i.e. AML & KYCGood Knowledge of Anti Money Laundering checking processPrior experience in similar role would be added advantageRequirement:2Location: PuneLevel: A/SA levelYears of Experience: 4+ yearsNo of Position: 1 contractorSkillset requirement:Good Business Analysis Skillset and experienceDescription :-- Successful candidate will be working within the Equity Risk IT team in Pune, India- Equity Risk IT department specializes in developing and supporting front office risk platforms & solutions used by the APAC Global Markets business clusters in Asia- Successful candidate will be supporting GIRAFFE, which is the strategic risk platform used by APAC Global Markets division. Skills / Requirements :-- Good understanding of financial products & risks- Must have at-least 3+ years experience supporting front office or risk management systems, preferably for equity derivatives desks- Experience interacting with traders, product controllers & risk managers- Experience working on migration projects (legacy to strategic systems) will be a plus- Understanding of ITIL (Problem management / Change management) processes- Good analytical / problem solving skills- Excellent oral / written communication skills- Good understanding of different programming languages, operating systems (Windows / Linux) and environments including the ability to debug / trace issues- Any programming experience (Java , Microsoft technologies, Perl, Python) will be a plus- Experience working with Splunk is a definite plus- Willing to work in shifts (morning / evening only, no night shifts) and provide weekend coverage as & when requiredKey deliverables & responsibilities are :-- Providing application support to internal users Trading, product control & risk teams- Take ownership of, investigate, log/track and resolve 1st/2nd level support queries. This will involve an understanding of the systems supported as well as the underlying business concepts and will include root cause identification and implementing preventative solutions- Must demonstrate the ability to analyze and understand complex problems, make sound technical decisions/recommendations, and communicate solutions in a proactive manner- Must have excellent verbal and written communication skills and be able to articulate concepts effectively to business users and technologists at all levels- Must be able to manage clients and their expectations in a calm and professional way in a high pressure situation- Must be able to demonstrate a keen interest in the business line and its processes, in order to provide a good service to clients- Should be a self-starter, motivated, with aptitude and willingness to learn- Assess the relative severity and impact of incidents on the business and prioritize appropriately- Manage production incidents, resolve independently or ensure appropriate ownership within support and development teams (including accurate logging/ detail gathered for reporting purposes). Ensure clients and management are kept up to date.- Pro-actively identify areas where support queries can be reduced, and identify, document and potentially implement (small scale) solutions and encourage the global team to do this.- Ensure that down-time in the trading environments is minimized, whilst proactively monitoring application status against service levels, addressing any issues or leading amendment discussions/ negotiations. Take a leadership role in Problem management and route cause analysis. Aim to permanently fix repeat problems rather than patch them.- Communicate clearly and concisely both verbally and in writing.,

Keyskills :
customer relationsdocumentation service levelsrisk management product controlproblem solving business analysisoperating systems