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Customer Support Officer

1.00 to 3.00 Years   Bangalore   20 Jun, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

Designation: Customer Support Officer Job Responsibility:- Its about Real Estate, dealing with the land properties.- Resolve Customer queries related to properties.- Fixing an appointment with the customer for Site visit.- Should have the complete follow-up unless until customer visit the site.Qualification & Requirements:- Work Timings: - Day Shift (9 hours)- Excellent English communication skills- Qualification - PUC or Any Graduate- CTC 15,000 to 22,000 Rs per month- Language Preference - English with Any Regional language - Experience - With Minimum 1year experience with Sales in inbound/outbound field- Fresher- Good Communication with convincing skills.- Weekly Off - Rotational off- Work Location - Cunningham roadCandidate Profile:-Excellent communication skills - verbal and written.-Candidates with Excellent English skills & sales knowledge.Designation: Customer Support OfficerJob Responsibility:-Learn and use groundbreaking technologies-Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs-Leverage your experience to provide feedback to the team on how to improve our services-Drive customer communication during critical events.-Provide support and resolve technical issues via phone, email and other electronic communications-Build credibility and trust with the customers/players by empathizing with their problem in words, proactively, understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performedQualification & Requirements:-Minimum 6 months of customer service experience through phone, email and chat. experience in the gaming/tech support would be an asset.-Excellent oral and/or written communication skills-Customer service experience with strong customer focus-Excellent team player with experience and passion for gaming-Strong analytical and troubleshooting skills and experience-Self-starter who is excited about learning new technologies on a daily basis-Strong multi-tasking skillsBenefits:-Best in the industry pay-Performance based incentives-Incredible growth opportunities from internal IJPs-Regular Rewards and Recognition Program-Monthly Employee Engagement Activities-Free unlimited meals -Free transportation (both ways) for maximum ease-Security Escort for women taking Company cab post 9pm-Housing conveyance allowance -Medical InsuranceCandidate Profile:-Excellent communication skills - verbal and written.-Minimum 6 months of customer service experience through phone, email and chat. -Experience in the gaming, tech support would be an assetFurther queries contactDavid - 8073606228

Keyskills :
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