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Customer Support Internatiponal Voice

0.00 to 3.00 Years   Bangalore   19 Aug, 2019
GETTJOBS Recruitment Firm Hiring For CUSTOMER SUPPORT- US VOICE PROCESS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

Hello Jobseeker,Greetings from GETTJOBS RECRUITMENT FIRM!Openings for International Customer Support Voice Process (US) Min 6 months of exp in International Customer Support.Every day will bring new and exciting challenges on the job while you:

  • Learn and use groundbreaking technologies
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs
  • Leverage your experience to provide feedback to the team on how to improve our services
  • Drive customer communication during critical events.
What will you be doing:
  • Provide support and resolve technical issues via phone, email and other electronic communications
  • Build credibility and trust with the customers/players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed
What were looking for
  • Minimum 6 months of customer service experience through phone, email and chat.
  • Experience in the gaming/tech support would be an asset
  • Excellent oral and/or written communication skills
  • Customer service experience with strong customer focus
  • Excellent team player with experience and passion for gaming
  • Strong analytical and troubleshooting skills and experience
  • Self-starter who is excited about learning new technologies on a daily basis
  • Strong multi-tasking skills
Benefits
  • Salary - Take home upto 26k with Incenticves
  • Performance based incentives
  • Incredible growth opportunities from internal IJPs
  • Regular Rewards and Recognition Program
  • Monthly Employee Engagement Activities
  • Free unlimited meals
  • Free transportation (both ways) for maximum ease
  • Security Escort for women taking Company cab post 9pm
  • Housing conveyance allowance
  • Medical Insurance
INTERESTED CANDIDATES CAN REACH OUT :HR SNEHA - 9620040433 HR ARYA - 9620226711

Keyskills :
reachcabtrustmealseasesalaryemailedicalinsurancetechnicalcompliancewrittencommunicationcustomersupportcustomerservicecustomercommunicationcommunicationskillscustomerfocusvoiceprocesstroubleshootingskillscustomersatisfactionemployeeeng

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