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Business Process Analyst I

5.00 to 6.00 Years   Bangalore   26 Jul, 2020
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The KYC Ops Business Process Analyst will be responsible for leading and managing the execution of key strategic and often cross-functional initiatives for the KYC Operations business. The role will require working with business partners and internal team on UAT testing, Production support and other key Business Analyst deliverables.The candidate should be detail-oriented, demonstrate strong organizational skills, be a self-reliant problem solver with operational support capabilities. This position requires excellent interpersonal skills with the ability to build and maintain key relationships and correspond with senior levels and across organizations.Key Responsibilities

  • Performs the User Acceptance Testing for KYC FCOI Applications including: TeDD, NAWA, 1STOP, SLD, CDAP Web Form and FCIP for monthly and quarterly releases
  • Responsible for Production Support and coordination with IMCC, Level 2 and Level 3 support
  • Conducts issue triage, research and sizing. Active participant in solutioning
  • Performs Business Analyst functions for strategic technology initiatives and supports the Product Owner in generating user stories
  • Performs Information Owner responsibilities for KYC FCOI Applications
  • Responds to Audit, Controls, Compliance and other testing requests to provide evidence, perform demos and explain system functionality
  • Continually drive product towards a meaningful balance between customer needs, business objectives and technical feasibility
  • Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise, and convincing manner to senior stakeholders
  • Must be able to work independently and can direct the activities of matrixed team resourcesEmbrace a high-performance culture through effective proactive engagement and collaboration
QualificationsTechnical Skills:
  • Must have excellent skills in Microsoft Excel, SharePoint, PowerPoint, Application Lifecycle Management (ALM) and JIRA
  • Requires experience delivering technology solutions using Agile methodologies
Knowledge Base/Education:
  • Bachelor s degree or equivalent
  • 5-6 years experience in financial services industry with background in Business Analyst role preferred
  • Prior KYC/AML experience is an added advantage
General Skills/Attributes:
  • Excellent written and verbal communication skills
  • Strong presentation development and delivery skills
  • Strong relationship, team building, influencing and networking skills
  • Demonstrates excellent time management and organizational skills
  • Demonstrated creative problem-solving skills
  • Collaborates with others to achieve common goals
  • Acts with a sense of urgency, proactive, strong attention to details
  • Drives for results; strong accountability
  • Escalates issues quickly and helps to resolve; solution focused
  • Collaborates effectively with colleagues
  • Proven ability to navigate tight deadlines, organize and prioritize work
  • Self-starter; demonstrated ability to complete assigned tasks independently with minimum supervision and use independent judgment in decision-making
  • Ability to use judgment to guide analysis, draw implications and synthesize into clear communications
  • Make independent judgements and decisions that are effective and well-grounded based on guidelines, policies, and insights
Candidates should be flexible to work in night shifts (timings might vary according to process requirements),

Keyskills :
sapuser acceptance testingbusiness process analysisapplication lifecycle managementprocess analysisbusiness analysisnetworking skillsfinancial servicesproduction supportacceptance testing

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