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BigFix Suite SW/Application Tech Support Practitioner

4.00 to 6.00 Years   Bangalore   16 Dec, 2020
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :IBM BigFix Suite,Microsoft Windows Server Administration
  • Good To Have Skills :
  • Job Requirements :
      • Key Responsibilities : A: Managing patch calendar for Windows servers B: Pre and Post patching validation C: Bigfix Job deployment D: Creating Bigfix Fixlets E: Prepare documentations and specifications F: Handle common upgrade procedures, such as upgrade, deployment, service, migration, etc G: Profile server resource usage, optimize and tweak as necessary H: Collaborate with other team members and stakeholders
      • Technical Experience : A: Should have 5 to 6 years experience in Bigfix server installation and Configuring relays B: Package creation using Admin studio C: Strong proficiency in Bigfix Tool and Bigfix server architecture D: Understanding Bigfix relay servers E: Build/ Manage server Clusters F: Resolve / reschedule Backup failure issues G: Troubleshoot Server problems - unexpected reboot, memory dump RCA H: Coordination with Microsoft if required
      • Professional Attributes : A: Good verbal and written communication skills to connect with customers at varying levels of the organization B: Ability to operate independently and make decisions with little direct supervision
      • Educational Qualification : A: 15 years full time education
    • Additional Information : A: Should be open to work in shifts
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Keyskills :
admin studiowindows serverserver installationserver architecturecommunication skillsprofessional serviceswritten communicationtechnology operationsinformation technology

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