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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Sales / BD |
| EmploymentType | Full-time |
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Information Technology Travel Percentage : 0%Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis role is a part of our BigFix Admin Team.Job Location: Bangalore, Chennai, Pune, Mumbai, GurgaonShift : 24/7What you bring:Should have Proven skills in managing and supporting the Windows based environment.Good working knowledge in BigFix Patch Management, Security Vulnerability Management.Windows, Linux, SQL, Bigfix experience is required.Good communication skills (Written and Verbal)Should be flexible to work in shifts/Weekends and collaborate with the teamGood to have skills / certifications *ITIL CertificationWhat you will be doing:Investigates known error conditions and follows prescribed error correction procedures.Recognizes abnormal processing conditions and determines appropriate actions required to resolve issue(s) and complete processing. Makes use of available documentation to resolve errors. Maintains the production scheduling system and new/improved work procedures. Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job. Coordinates testing of applications, systems, processes and procedures, hardware and/or software changes. Analyzes and implements changes or additions to software systems and production procedures.Added bonus if you have:
Keyskills :
service levelsonline privacypatch managementerror correctionfinancial analysisfinancial servicesbehavioral trainingspectrum management