Area Manager / Territory Manager

2.00 to 6.00 Years Bangalore, Chennai, Hyderabad, Kolkata, Mumbai City, Ahmedabad 28 Sep, 2021

Job Location	Bangalore, Chennai, Hyderabad, Kolkata, Mumbai City, Ahmedabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	Media / Dotcom / Entertainment
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

Area Manager / Territory Manager Location : All India Gender : Male Qualification : Graduate / BE Automobile & Mechanical / MBA - Marketing Experience : Total 2 - 6 years of experience in Channel Development & Management. Preferred Industry : Any Industry Preferred candidates from Auto / Auto Anciliary industryBehavioural Competencies:

Result Orientation with Execution Excellence
Customer focus
Weaving Passion & Energy at work

Functional Competencies:

Channel Development & Management

Profile: Increase Volume + Revenue

Assign weekly targets & intense monitoring of respective Dealers
Execute the schemes (planned with SM/ZM) to increase xmart volumes
Increase walk-ins
Improve conversion ratio
Execute the schemes to increase warranty revenue
Implementing marketing initiatives to increase enquiries
Helping Dealer to implement marketing initiatives & monitor the effectiveness
Ensuring timely collection of Royalty fees
Periodic Dealer account reconliation

Improve Customer Satisfaction & Reference

Relationship management with M&M X-mart team, Dealers, New Car Dealers (NCDs), Direct Selling Agents (DSAs) & Procurement channels
Daily monitoring of customer complaints
Improve customer satisfaction at every touch point
Actively engage with customers (potential and past) to increase CAPs
Provide after sale services and other schemes to enhance brand experience

Increase Network

Meet prospect to pitch as per laid down calender
Work with existing network for outlet expansion

Quality and Process Improvement

Encourage Dealers to certify cars (certification penetration)
Brand identity adherence as per CI guidelines
Identify deficiencies in procurement and sales processes- plan counter measures
Prepare buying and selling index
Ensure that all cars are certified

People Development

Assess monthly performance of the dealer staff
Identifying the training needs of dealer staff
Periodic audit of the training given
Imparting behavioural training to dealer staff

Keyskills :
salesmarketingbusiness developmenttargetretailemployee referral programsdirect sellingcustomer focustraining needsbrand identityequipment supplypeople developmentprocess improvement

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