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Ar Caller- Executive AR

0.00 to 4.00 Years   Bangalore   12 Jun, 2024
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 4.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaAllied Health Services
EmploymentTypeFull-time

Job Description

    • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
    • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
    • Record after-call actions and perform post call analysis for the claim follow-up
    • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
    • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client & systems, interpret explanation of benefits received etc. prior to making the call
    • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Keyskills :
ar callinghealthcare

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