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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
a . Create incidents upon alert validation in the monitoring tool against the correct Configuration item (CI) with SOPs provided . b . Perform SOP based changes e . g . Move Add Change Delete (MACD) . c . Understand different parameters used for monitoring and notify to resolution team responsible for resolutiona . Monitor & Perform health checks on VPN devicesb . Triage with respective teams to resolve issues related to Link and Authentication . c . Troubleshoot VPN Client related issues : Certificates , Authentication , Internet issues , and browser issues . d . Configuration respected to User creation and assignment to groupsa . Monitor Vital Parameters of the proxy : number of sessions , CPU , Memory , Connectivity issues : Link , Network Capacity , errors . b . Triage : Perform Triage with Respective team to ensure resolution . c . Troubleshoot end user related issues with Proxy : PAC File , Browser , Groups assignments and Bypassa . Monitor Firewall Essentials : Logs generation , CPU , memory , error message : Interface or environmental parameters ( Temp , Power)b . Triage with respective team to resolve issues . c . Basic Troubleshooting : trace and escalate if any firewall is blocking ports . d . Define : Different Categories of Firewall (Packet Filtering / State full / Application Firewall)a . Monitoring of Pools / Server Farms &Connection Status . b . SOP based troubleshooting of Connectivity issues to the Virtual IP . Technical Skillsa . Network Components , Devices (F)b . Virtual Private Network (VPN) connection Security (A)c . Proxy (F)d . Firewalls (F)e . Network Load Balancing (A)Behavioral Skillsa . Email Communication , Presentation , Public Speaking(F)b . Interpersonal Skills , Nurturing Relationships (A)c . Customer Service Orientation , Business Appreciation (A)Total Experience In Years I hereby declare and confirm that all the information provided by me as a part of this application is true and correct to the best of my knowledge . I understand that any information furnished hereby if found untrue or with any mala fide intentions would result in loss of my candidature and further processing of the application . Join our global team and hone your skills to match with the digital pace,
Keyskills :
componentsconfigurationinterfacesloadbalancingserversermembrowser