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| Job Location | Aurangabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Core responsibilities: Handle customer support requests Participate in the company s Support Portal community discussions Provide live demonstration and training on our software to potential users through remote connection to the user s/company s computer Build automation solutions using our Robotic Process Automation (RPA) software (Winautomation and ProcessRobot) based on customers requirements Strive to achieve exceptional customer service in satisfying customers needs and requests Requirements University degree in Engineering / Computer Science or similar discipline (prior experience is not required) Adequate programming skills, an understanding of programming concepts and knowledge of Windows/web related technologies Excellent command of the English language, both written and verbal. Due to the fact that our customer base is distributed across the globe, all communication with our users is conducted in English. Excellent problem solving and troubleshooting skills required Ability to work effectively under pressure and often independently Excellent understanding of desktop/web technologies Windows operating system and commonly used applications and technologies, such as: MSOffice HTML, CSS XML, Xpath SQL and adequate knowledge of database concepts and queries ,
Keyskills :
ms officeproblem solving customer servicecomputer science customer supportbuild automation english languagework effectively