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Job Location | Ambur, Chennai, Erode, Kanyakumari, Nagercoil, Salem, Sivaganga, Sivakasi, Vellore, Virudhunagar |
Education | Not Mentioned |
Salary | 3,25,000 To 4,00,000 p.a. |
Industry | Medical/Healthcare |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Handling the customer queries.Incoming and outbound communication support.Collecting data for customer satisfaction survey.Following up with customers and confirm whether the customer is satisfied or not with given product by conducting Customer Satisfaction Survey.Handling & listening to irate customers (if any) .Manage customer feedback received via all channels proactively in accordance with the company service standards and policies.Generate and manage customer feedback report monthly basis
Keyskills :
International BPO Customer Care Customer Service Telecaller
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