Technical Support

0.00 to 5.00 Years Ahmedabad 03 Oct, 2022

M RICHARD WILSON Hiring For S M Constructions

Job Location	Ahmedabad
Education	Not Mentioned
Salary	Rs 2.0 - 5 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Application Programming / MaintenanceTechnical Support / Helpdesk
EmploymentType	Full-time

Job Description

To be successful in this role, you will: Learn new communication and technological skills, including, but not limited to Technical Expertise, Applied Logic, as well as Time, Queue and Customer management. Resolve customer queries while providing world class support to our customers. Troubleshoot, research, and resolve issues, using labs, logs bundles and knowledge base, peer to peer collaboration and other tools you will learn in this role. Partner with Engineering, Dell EMC partners, Field Teams and Technical experts to resolve issues to make it easier for customers to use our technology. Updating and creating knowledge articles for global circulation and use, based on the issues you have resolved. Work in an environment of trust, on-going development, and coaching, where you are empowered to develop and achieve success, surrounded, and supported by a team of highly skilled engineers and supported by a leadership team involved in and committed to your success.If interested, send your resume to: hidden_email

Keyskills :
problem solvingpatiencelearningcommunication skills

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