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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic)Sales / BD |
| EmploymentType | Full-time |
Sr. Guest Relation Executive Sr. Guest Relation Executive QX Limited is a business process outsourcing company providing finance, accounts, recruitment, payroll, IT software and corporate advisory services. Our corporate home is in Skipton, North Yorkshire with American offices in New York, and two Indian subsidiary offices in Ahmadabad and Baroda, India.The subsidiary offices meet ISO standards for security (27001) and quality (9001) management systems, and are compliant with the UK Data Protection Act 1998.Under the QX brand, over 1000 professionals collaborate through different divisions to help its English and American clients become more efficient and achieve their business goals. Our aim is to innovate our clients back- office departments and give their senior staff time to deliver higher- value services.We are looking for Sr. Guest Relation Executive who will be performing below workProvide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor assigned rooms are prepared prior to check- in for client. Coordinate luggage collection and storage. Oversee check- in and check- out procedures, including reservations and financial transactions. Promptly address guests requests, like in- room dining. Actively listen to and resolve complaints. Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns. Manage guest relations team to ensure we comply with all standards and operating procedures. To Ensure overall comfortable guest experience Recommend local tourist spots, including places to dine, shop and sight- see. Establish friendly relationships with client.,
Keyskills :
management payroll storage finance software rand business luggage