Sales and Marketing /Business Development

Job Description

Department -Sales and Marketing /Business DevelopmentReporting to- Branch headReportees- Executives if anyLocation -Ahmedabad/MumbaiKEY AND RESPONSIBITIES
• Conducting market analysis and identifying potential customers in the
• market.
• Planning the Business strategies for the assigned region and targeting
• the key customers.
• Sales manager should be well versed with Ocean Freight (Imports and
• Exports)
• Promoting the company products and services in every form to ensure
• promotion and sales of our possibilities.
• To identify what best services and rates we can offer to our VIP
• customers based on their needs and helping teams to communicate
• and reach out to customer on our unique offerings and special features.
• Maintaining the existing customer relations as well as expand our
• customer base with new ones, whilst keeping your customer portfolio
• up to date.
• Visiting the existing and potential customers to understand their needs
• and built with the operational team a customized solution that perfectly
• fits with customers requirements.
• Collecting data from potential /existing customers and other sources
• on competitor moves, business lost to competitors, reasons and
• providing long term solutions to these issues under guidance from
• President Business Development.
• Sales activities will be divided between primarily External sales (i.e.
• customer visits) and internal sales (i.e. acquisition by phone both
• warm && cold).
• Participating in the elaboration of the sales offer and discussing with
• the customer about the terms and conditions of the contract.
• Ensuring the follow-up until the payment is received and you may need
• to take part in the commercial management and settlement of claims
• outstanding
• Expected to work closely with the customer service team to develop
• Conducting market analysis and identifying potential customers in th
• market.
• To identify what best services and rates we can offer to our VIP
• customers based on their needs and helping teams to communicate
• and reach out to customer on our unique offerings and special features.
• Maintaining the existing customer relations as well as expand our
• customer base with new ones, whilst keeping your customer portfolio
• up to date.
• Visiting the existing and potential customers to understand their needs
• and built with the operational team a customized solution that perfectly
• fits with customers requirements.
• Collecting data from potential /existing customers and other sources
• on competitor moves, business lost to competitors, reasons and
• providing long term solutions to these issues under guidance from
• President Business Development.
• Building strong relationships with the high value key accounts (existing
• /potential) in the region to enhance the revenue potential in
• coordination with the customers and liners.
• Securing the customer-generated revenues and serve as the main
• entry point for ocean freight both internally and externally.
• Coordination for
• Business Execution
• Sales activities will be divided between primarily External sales (i.e.
• customer visits) and internal sales (i.e. acquisition by phone both
• warm && cold).
• Participating in the elaboration of the sales offer and discussing with
• the customer about the terms and conditions of the contract.
• Ensuring the follow-up until the payment is received and you may need
• Coordination for
• Business Execution
• Sales activities will be divided between primarily External sales (i.e.
• customer visits) and internal sales (i.e. acquisition by phone both
• warm && cold).
• Participating in the elaboration of the sales offer and discussing with
• the customer about the terms and conditions of the contract.
• Ensuring the follow-up until the payment is received and you may need
• to take part in the commercial management and settlement of claims
• outstanding
• Expected to work closely with the customer service team to develop
• Job Description
• supply chain solutions.
• Expected to monitor the progress of the shipment until the
• destination. You participate to the contract setting and monitor
• customers payments with the Collection Desk.
• Coordinating with teams for tasks compliances of various internal
• teammates in CS, by offering guidance on trouble shooting and tracking
• the deal till completion.
• Solving deadlocks in pricing decisions and taking final decisions in view
• of long-term business perspective.
• Synching with other Senior members and Branch
• Manager/Management if required for sharing best practices, dos and
• donts, generating cross leads if any.
• Provide periodic updates and MIS reports to the Management for
• monitoring the business.
• Ensuring appropriate processes to collect customer feedback
• periodically and use the information for improving service levels and
• customer relationships in the region.
• Graduate or post-
• graduate with
• technical qualification
• Knowledge about Shipping and
• Logistics, especially Freight
• Forwarding industry. He Should be
• fully conversant with the shipping
• procedures and documentation.

Keyskills :
business developmentfreight forwarding