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Phone Banking Officer

1.00 to 6.00 Years   Ahmedabad   02 Sep, 2024
Skywings Advisors Private Limited
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryInsurance
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Urgent Hiring | Phone sales Manager For Banca Channel |We are hiring for Inside sales Officer in Life InsuranceJob Role : Phone Banking Officer / Telesales OfficerCTC : 3.25 LPALocation- AhmedabadRole & responsibilities
    • To Attend the inbound calls of customers and process the queries & requests to customers satisfaction
    • To identify and convert the opportunities for cross selling (banking product) on customers call
    • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
    • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
    • Complete the logs specified by the process (End-of-day target)
    • Adherence to Information Security norms & quality process norms.
    • To be aware of and comply with any updates about the process
    • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
    Preferred candidate profile
    • Graduate
    • Language : English & Hindi, Gujrati
    • 0-2 years experience, Freshers are welcome- Understanding of call center industry an advantage
    • Excellent communication skills Verbal & Written
    • Good listening skills and strong communication abilities.
    • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
    • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
    Interested Candidate Can share the Resume on hidden_email or can call on hidden_mobile

Keyskills :
phone bankinginsurancetelebankinglife insurance

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