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| Job Location | Ahmedabad, Gujarat |
| Education | Not Mentioned |
| Salary | Not mentioned |
| Industry | Not mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
Position : MICC Executive (Pharmacovigilance)Experience : 0-3 YearsQualification : M. Pharm /B. Pharm/ B.sc/ M.scLocation : Gota Ahmedabad Salary - Up to 4 LacsJD:- Receive and process assigned voicemails- Update the Voicemail Tracker- Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS- Attach product replacement authorization form in Track Wise, if inquiry involves replacement request- Follow Track Wise Convention guide while handling and managing product complaints.- Receive information or inquiry through phone call/email/fax/mail and process them in IRMS- Generate reports related to inquiries received through phone call/email/fax/mail- Enter all the relevant information received through phone calls/email/fax/mail into IRMS- Enter all the information pertaining to non-significant phone calls, emails, faxes for internal tracking and reconciliation- Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g- Responsible for following good documentation practices while completing AEM form- Responsible for triaging of case- Responsible for attaching AEM form or other source documentation to case.- Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.- Thorough understanding of use of FAQs and product labeling to answer medical information inquiries- Thorough understanding of regulatory requirements for safety reporting.Skills Required:- Adobe Experience Manager (AEM)- Call Center Administration- Call Processing- Healthcare- Medical Information Systems- Pharmacovigilance- Support Services- TrackWiseContacts: 9558261987Blue Lions Group (ref:biojoby.com) www.biojoby.com