Manager, CDM

Job Description

*JOB SUMMARYThe position is responsible for line managing, developing and being accountable for the Clinical Data Processing, Clinical Coders, Clinical Data Associate or Project Data Managers in their assigned team; and for meeting assigned operational targets including but not limited to quality, performance, utilization, retention and training.JOB RESPONSIBILITIESEnsures project launch, conduct, and closeout activities are performed according to the Customers and the Companys contractual agreement. Ensures that all project-related data management tasks are completed in accordance with internal and customer quality standards, Syneos Health SOPs, and all pertinent industry/regulatory guidelines and legal requirements from commencement to closure of a project. Ensures project documentation is filed on an ongoing basis and the TMF is maintained in an inspection ready stateManages multiple projects ranging in size and complexity from single service studies, to multiple global projects within a program, with interaction from supervisor as requiredMay serve as the sponsor liaisonMay proactively manage the scope, budget, and resource for their assigned projects under the guidance of an Associate Director/Director. Manages the financial aspects of the assigned projects, including ensuring projects maintain the correct level of gross profit, and changes in scope are applied as necessary. Ensures that customers are invoiced in a timely manner.Identify data management project issues and alert Manager (Senior Department Management) with a view to remedial action. May serve as point of escalation for individual projects.Ensure effective communication between departments and with Sponsor to ensure a high level of client satisfaction through successful execution of projects.May review Protocol, Data Management Plan, CRF and Edit Check Specifications to ensure consistency across documentationEnsures a review of relevant project Data Management study files for currency and accuracy, including development of a corrective action plan for quality issues or non-compliance.Line Management and functional support of assigned staff. Interview, onboard and train new staff as appropriate. Oversee professional development of direct reports by setting goals, conducting performance reviews, evaluating and monitoring training needs, creating development plans, mentoring, and coaching.Mentors staff in general team leadership skills, project management skills, internal Company processes, and for project specific tasks.Manage the resources / workload of assigned team and projects, assigns tasks to team members, manage billable and non-billable time, and subsequently monitors productivity / utilization, timeliness, and quality.Maintains and evaluates project progress. May work with PDMs to prepare for and attend Project Review MeetingsMay participate in Sponsor or regulatory auditsMay represent Clinical Data Management at Business Development and Sponsor-related meetings with support from the Associate Director/Director.May perform training for data management staff to internal and external audiences as requiredMaintains departmental resourcing tracking toolsMay lead or participate in process improvement/departmental strategic initiatives to support the Business. This may include the development of departmental technologies, SOPs, processes and proceduresMaintains proficiency in Data Management systems and processes through regular training.Performs other work-related duties as assigned, *QUALIFICATION REQUIREMENTSBachelor s degree, Master s degree preferred, or RN. In lieu of Bachelor s degree or RN, equivalent related education and experience.Strong project management skillsAbility to serve in a leadership role in Data Management including effective mentoring skills, and the ability to deal effectively with sponsors and internal customersExcellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuadeDemonstrated experience working within a team matrix structureDemonstrated experience in managing multiple priorities in a highly dynamic environmentPossesses a positive attitude and works well with othersKnowledge of ICH/GCP regulatory requirements for clinical studiesAbility to travel as necessary (up to 25%)

Keyskills :
clinical dataquality standardsgross profitteam leadershipdata managementclinical data managementtraining needsdata processingmanagement skillscustomer qualityproject reviewline management