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Job Location | Ahmedabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BDGeneral / Other Software |
EmploymentType | Full-time |
Job Description - Coach the team for service performance Coordinate order processing, delivery and returns of customer orders Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities Execute activities driven by data analytics Identify strategic business partnerships Implement customer retention and loyalty programmes Implement e-commerce activities Implement new business collaboration initiatives Implement preventive and corrective measures of disaster recovery plan Manage a diverse service environment Manage service quality and customer satisfaction Monitor fulfilment of customers orders via store pick or delivery service Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms Operate and maintain existing IT infrastructure and networks based on standard operations procedures Prepare insights report on data mining outcome Provide specialised knowledge and insights on the development of technology strategy and roadmap Track and report business outcome of data-driven insights
QualificationsAny Graduate or under graduate
,
Keyskills :
marketingcommercesalesweb site productiondata miningsocial medianew businessdata analyticsservice qualityorder processingit infrastructuredisaster recoverycustomer retentionstrategic businesscustomer satisfactionbrandminingloyalty