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Job Location | Ahmedabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | SBU Head / CEO / Director |
EmploymentType | Full-time |
About ToptalToptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $100+ million in annual revenue and over 40% year-over-year growth, Toptal is the world s largest fully remote company .We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.Position DescriptionWe are seeking a Director to lead the Communications, Media/Entertainment, & Technology practice within our Enterprise Account Management team. In this role, you will guide, coach, and develop a team of experienced Client Partners to help them reach their peak potential and set strategies that will ensure each customer is poised for success. You should be an extraordinarily creative, well-organized leader with a history of building and scaling high-performing delivery and account management functions supporting enterprise business in the professional services space. We are looking for pioneers that don t join companies to ride a wave, instead, they show up to make an impact and leave their mark. Our top performers lead from the front and help their team achieve shared goals to win as one. Are you up for the challenge This is a remote position that can be done from anywhere in North America. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.Responsibilities:You will partner with our Head of Enterprise Client Services to evaluate and evolve the team s short-, medium-, and long-term strategy for establishing Toptal as the leading provider of professional services within the Communications, Media/Entertainment, & Technology space. You ll regularly meet with your team to review activity, guide further direction on target client portfolios, evaluate performance against goals, and develop coaching plans to ensure their success. It will be imperative to build deep and productive relationships with the cross-functional teams responsible for client delivery, ensuring cohesive partnerships, and timely pairing of resources with the needs of our clients. As a hands-on leader, you ll be in the field building, maintaining, and growing C-level relationships with key executives within your team s portfolio.In the first week you will:
Keyskills :
enterprise account managementproblem resolutionclient deliverybehavioral trainingaccount managementvirtual teamsclient servicessatisfied clientsclient accountsenterprise businesscreative solutions