Deputy Manager- Customer Care

0.00 to 6.00 Years Ahmedabad 12 May, 2022

Mahindra business & consulting services pvt ltd

Job Location	Ahmedabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Responsibilities & Key Deliverables To achieve Spare part targets through dealers/distributors.Governance of Spare part centre. Identification of distributors.Identification of 3 S dealers (Sales, Service & Spares), upgrading existing dealers to 3 S dealers ensuring growth & development.Scrutinize dealer s financial health and do financial planning accordingly. Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of product parts as per dealer)Implementation of strategy/schemes for new product launch.Facilitate in Capturing Product ORC (Open Resolve Close) data, training field staff in using the application.Liaison with the Head CCM Farm Machinery and the dealers.Management & training of field staff. Preferred Industries Agriculture ImplemenAutomobileTractor Education Qualification Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Agriculture; Bachelor of Engineering in Automobile / Diploma with experience / Graduate. General Experience 0-6 Years as Customer Care Manager / Experience of implements will be of advantage. Critical Experience System Generated Secondary Skills Job Segment: Engineer, Engineering ,

Keyskills :
miscustomer servicedocumentationfinanceinsurancecustomer carecorporate liaisonfinancial planningccmorccare

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Deputy Manager- Customer Care

Job Description

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