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Job Location | Ahmedabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
dedicateddedicated customer Support Executive to work as a full-time employee for handling Outgoing and incoming calls for one of our projects, where the Customer Support Executive needs to make calls.Only Female Candidates are RequiredRoles and Responsibilities Manage large amounts of outgoing and incoming callsBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsProvide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesRequirements:Proven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listening Familiarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively Familiar with Gujarati, English, and Hindi Language.Education/ExperienceExperience- 6 Months to 1.5 Yearsdedicated customer Support Executive to work as a full-time employee for handling Outgoing and incoming calls for one of our projects, where the Customer Support Executive needs to make calls.Only Female Candidates are RequiredRoles and Responsibilities Manage large amounts of outgoing and incoming callsBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsProvide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesRequirements:Proven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listening Familiarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively Familiar with Gujarati, English, and Hindi Language.Education/ExperienceExperience- 6 Months to 1.5 Yearsto work as a full-time employee for handling Outgoing and incoming calls for one of our projects, where the Customer Support Executive needs to make calls.Only Female Candidates are RequiredRoles and Responsibilities Manage large amounts of outgoing and incoming callsBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsProvide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesRequirements:Proven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listening Familiarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively Familiar with Gujarati, English, and Hindi Language.Education/ExperienceExperience- 6 Months to 1.5 Years
Keyskills :
customer supportaccountscustomer relationsmalayalamtelugurecordspresentationkannadatroubleshootingsalespunjabicustomer serviceclient serviceenglishhindigujaratibengalicommunication