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Customer Relationship Manager

0.00 to 1.00 Years   Ahmedabad   20 Feb, 2020
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 1.0 - 1.5 Lakh/Yr
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Dear CandidatesVery Good AfternoonAs discussed, We have an urgent opening for CRM.Please find detailed Job description below for your reference.Experience:6 to 2 YearsLocation: AhmadabadSalary :12 k to 25 KWorking Days:5 Days (Mon to Fri)Responsibilities and Duties Planning and delivering CRM strategies across the organisation with a view to retainingexisting customers, increasing brand loyalty and expanding the company brandDeciding on a final CRM structure and architecture that will work seamlessly across thebusiness and capture crucial information along the sales funnel.Making sure the customer database is correctly segmented for targeted marketingactivities.Collaborating with other departments ensure the CRM strategy works well for everyaspect of the business.Development of testing strategies to guarantee the most efficient approach for theorganisation and its customers.Coming up with creative ideas, preparing proposals, overseeing the production process& execution and reporting the results to the relevant people.Key SkillsCommunications, NegotiationRequired Experience and Qualifications:The ability to meet tight deadlines and outstanding time management skills.Teamworking and leadership skills; youll be in charge of a team which means you needto guide employees in the right direction, create new strategies and stay on top of theadministration side of things.Excellent communication skills as you must speak with clients, employees, andcustomers.Commercial awareness. A CRM Executive must know his/her target market well andhave the ability to create campaigns that grab the attention of customers and solvestheir problems.Top quality analytical skills. A big part of your job involves gathering and analysing datato help you understand your customer base and coming up with suggestions forimproving the existing strategy.If interested, Kindly share your updated CV.Thanks & RegardsSushmitaMask Manpower8928448402

Keyskills :
customer relationshipsales customer servicemarketing crm

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